GetGo cuts bug investigation time by up to 60% via unified monitoring

Mean time to detection and resolution also fell by 30% to 40% on average.

Point-to-point carsharing platform GetGo has cut bug investigation time by up to 60% after consolidating monitoring across its systems on Datadog.

The platform covers application performance monitoring, real user monitoring, infrastructure monitoring, log management, sensitive data scanning, and software composition analysis.

In a statement, the company said investigations that previously took several hours can now be completed in roughly half the time.

In addition, mean time to detection and mean time to resolution fell by an average of 30% to 40%.

The company is also exploring Datadog's artificial intelligence and agentic capabilities, including Bits AI SRE and Cloud SIEM, for log analysis, monitoring, and security.

“Every engineering team now relies on it as the backbone of their monitoring, troubleshooting, and reliability operations,” said Kirivarnan Kumarasamy, director of engineering at GetGo.

“We can detect and resolve incidents before they significantly impact customers,” Kumarasamy added.

GetGo's platform runs on Amazon Web Services using a cloud-native, event-driven microservices architecture and supports native iOS and Android applications.

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