Professional Certificate in Workplace Effectiveness
Seasoned & expert trainers
Hands-on from day one
Relevant & applicable
Build Your Own Certificate Pathway
Complete 1 Core Module and 2 Electives to earn the Professional Certificate in Workplace Effectiveness.
Communication Foundations
Workplace Communication
Improve clarity, collaboration, and team dynamics
Skills You Will Gain
- Set communication benchmarks effectively
- Adapt communication styles across scenarios
- Evaluate and improve engagement strategies
- Apply coaching techniques for better communication
- Develop and execute communication plans
People & Productivity
People Management
Lead diverse teams across races, genders, and backgrounds to build inclusive workplaces
Skills You Will Gain
- Build inclusive leadership skills
- Strengthen team management skills
- Develop problem-solving and decision-making skills
- Use people and performance insights
- Build adaptability and change management skills
Conflict Management
Handle workplace conflicts constructively and turn challenges into stronger relationships
Skills You Will Gain
- Identify early warning signs of conflict
- Analyse conflict situations effectively
- Apply appropriate conflict resolution methods
- Manage diverse viewpoints with cultural sensitivity
- Create conflict management policies and procedures
Generative AI
Work faster and create smarter content strategies using AI tools
Skills You Will Gain
- Apply AI in marketing and business workflows
- Build AI-driven content strategies across channels
- Understand Agentic AI and its business potential
- Reduce AI inaccuracies and hallucinations
- Use AI ethically and responsibly at work
Prompt Engineering
Get better AI results by learning how to write clear, effective prompts
Skills You Will Gain
- Apply advanced prompt engineering techniques
- Customise AI tools for business workflows
- Use AI for strategic decision and competitor analysis
- Create brand-aligned content across channels
- Identify and verify AI-generated content
A Certificate for Every Step You Complete
You receive a course certificate for every module you complete, so your progress counts from the first class.
Finish all three and you will be awarded a Professional Certificate in Workplace Effectiveness certification, which tells an employer you can communicate clearly at work and lead people or work with AI, depending on the electives you choose.
Professional Certificate in Workplace Effectiveness
Awarded when 1 Core and 2 Elective modules are completed
OOm Institute Completion Certificate
One for each module you complete, issued by OOm Institute
WSQ Statement of Attainment
A WSQ Statement of Attainment from SkillsFuture Singapore for each module, where applicable
Hear From Our Learners
Our Instagram grew from 70 to 4.4k followers after I applied what I learnt! The Short Form Video course was very practical, from writing better captions to reaching the right audience.
Jun Kai
I expected the course to be challenging, but it turned out quite manageable. The trainer guided us step by step through setting up our Claude agent. If you want to automate your work and learn more about Claude, Claude Agentic bootcamp is worth it.
Peter
The Claude Agentic Bootcamp was very hands-on. I built my own AI agents and real dashboards for scenarios I actually face at work. As I move into a marketing role, it’s made me so much more efficient.
Elizabeth
With no AI background, I learnt to write better prompts and create videos from scratch in a structured way. Highly recommended for anyone who wants to level up their AI and video skills!
WanYing
Take the plunge and invest in yourself. The AI training helped me with my job search, interviews and in securing my dream role in the airline industry.
Irwan
I learned how to use AI tools to create engaging videos more quickly and efficiently. The course gave me practical skills and the flexibility to produce video content anytime, anywhere.
Bob
The course has given me practical ways to apply generative AI to my event business, helping me create content more efficiently, improve my workflow and achieve better business results.
Gary
I learned how to plan and create short-form videos that capture attention and encourage action. I’m now applying these strategies to market my curtains and blinds business and support its growth.
Jovina
The Prompt Engineering Course teaches me how to make use of tools so that I can be more efficient in developing the content strategies.
Louise
The SEO Course helped us understand how to optimise our content across different platforms, not just our website but also YouTube and social media.
Ayodya
The course has definitely boosted my efficiency because it helped me analyse data better, faster. It can also produce output in a very formatted way. I used to have problems with finding the appropriate pictures or graphic that I need and now I can generate the graphics on my own, based on the prompts that I have learnt.
Joe
MicroCare Asia Pte Ltd
Before I attend the course, we don’t really have a clear direction on our content strategy. The knowledge that Martin taught us, using storyboard and framework, that really gave me inspiration and helped us to have a proper plan.
Sarah
The trainer provided us with tools and tricks on how to kickstart your Google Ads journey. He also shared some AI tools which you can use to help you to create Google ads. That will definitely save us a lot of time in trying to craft out our ad copy.
Kelvin
Rachel brought a different framework for creating ad content that really reach our target market well. Learning how to create better content that’s more useful, more user friendly, more digestible for our audience is incredibly helpful.
Jarrad
Global Financial Consultants
FAQs
Do I have to take all three modules consecutively?
No. You can take the modules in any order and at your own pace. The Professional Certificate in Workplace Effectiveness is awarded once all three are complete.
Can I swap an elective after I start?
Yes, as long as you have not attended that elective yet. Speak to your course advisor and we will update your pathway.
Who qualifies for up to 70% funding?
Singapore Citizens aged 40 and above and employees of SMEs typically receive the highest funding. Singaporeans and PRs aged 21 and above receive baseline funding. If you are an employer, our guide to training grants for employers covers the other support your company can claim.
Can I use SkillsFuture Credit?
Yes. SkillsFuture Credit can be used to pay the nett fee after funding for eligible Singaporeans.
Can my company enrol a team of employees?
Yes. Companies can send employees through these modules with up to 70% SkillsFuture support for SMEs. OOm Institute also runs corporate training for teams, so speak to us about scheduling a run for your organisation.
Who is this certificate for?
Working professionals, team leads and managers who want to communicate better, manage people well and get more done at work. No prior experience is needed.