LOH EBEN ONG LLP · CLIENT PAYMENTS
Payment methods
Our payment methods include bank transfer, PayNow and selected card payments. Please pay only after receiving an invoice or payment instructions from us. Check the amount, reference and payment method before making a transfer.
BEFORE YOU PAY
Match the payment to your matter
Use the instructions issued for your invoice or file. Do not send unsolicited funds or use details from an earlier matter without checking with us.
Account details and PayNow instructions are provided when payment is requested.
BANK TRANSFER
Pay an invoice by transfer
Request the full account details from our office, quoting your invoice or file reference. We do not publish bank account numbers on this page.
For overseas transfers, ask us for the remittance instructions and arrange for the full amount requested to reach us, net of remitting and receiving bank charges.
If a message gives you different account details, call our established office number to verify them before paying.
PAYNOW
Use the instructions supplied
Use the PayNow identifier or QR code supplied with our payment instructions or at our office. Before confirming, check the recipient name, amount and payment reference in your banking app.
The recipient should correspond to LOH EBEN ONG LLP. If the details do not match, stop and contact us.
We do not display a general payment QR code on this page. Please ask us if you need the instructions resent. For general guidance, see the Association of Banks in Singapore’s PayNow guide.
Payment methods at our office
PayNow, NETS and cash are available for applicable office payments. Please check the method required for your service before your appointment.
Online payment methods
Selected services offer payment through their online submission forms. Use the payment option provided for that service and check any applicable surcharge before confirming.
Please ask us before arranging a separate card payment.
DEPOSITS AND TRANSACTION MONIES
Money for the clients’ account
Payments of our bills and money to be held in our clients’ account require different instructions. Do not use an office-account PayNow code or bill-payment details for clients’ account funds.
Before transferring any deposit or transaction monies, obtain specific written instructions for your matter and verify the receiving account with us.
CHECK BEFORE TRANSFERRING
Verify an unexpected request
If you receive an unexpected payment request or notice of changed bank details, call +65 6338 1810 using the number you already know or have independently checked.
Do not rely only on the contact details in the message you are checking. A familiar sender name or email thread is not enough to verify new payment instructions.
AFTER YOU HAVE PAID
Help us identify your payment
Send the payment confirmation to the contact handling your matter, with your name and invoice or file reference. Include the amount, payment date and transaction reference.
Please share only the details needed to trace the payment. Avoid sending an unredacted bank statement, your account balance or unrelated transactions.
If you think you have paid the wrong recipient, contact your bank promptly and let our office know.
Unsure which payment method to use?
Contact us before sending funds. Quote your invoice or file reference so we can check the instructions for your matter.